Security
- Endpoint protection
- Identity security
- Email protection
- Web and DNS protection
- Dark web monitoring
- Backup and continuity reporting
- Continuous monitoring
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IT SERVICES, CYBERSECURITY, CONSULTING
Managed IT and security that works before anything breaks.
Sarsha Systems brings IT support, Microsoft 365, cloud, cybersecurity and safe AI under one accountable team, then our engineers build, secure and scale the platforms your business runs on.
24/7 monitoringMicrosoft 365AWS, Azure, GCPSOC 2, ISO 27001, HIPAA
Suspicious sign-in blockedConditional Access
Patches applied overnightZero user downtime
New starter ready on day oneAutomated onboarding
MANAGED IT AND SECURITY
Protect.Detect.Respond.Recover.
No business is too small to be a target. Sarsha Systems puts experienced engineers and proven tooling to work around the clock, so threats are stopped early, problems are fixed before your people notice, and everything that matters to your business can be restored when it counts.
You get one accountable partner in place of a help desk, a security vendor, a backup vendor and a consultant who never talk to each other.
TAILORED TO YOUR BUSINESS
Built around how you already work
- A named lead engineerOne person who knows your estate, backed by the whole team.
- Our stack or yoursUse our proven tooling or keep the licences you already pay for.
- Compliance mapped from day oneControls tied to SOC 2, ISO 27001, HIPAA or CMMC as you need.
- Integrated with cloud and engineeringThe same team that runs your IT can build and modernise your platforms.
SARSHA SYSTEMS
One platform. Every essential capability.
Six capability areas in one managed service. Professional covers the first four in full; Enterprise adds executive intelligence and advanced governance.
Productivity and Microsoft 365
- Microsoft 365 administration
- Teams, SharePoint and OneDrive collaboration
- Identity and access
- Endpoint management with Intune
Managed technology
- Unlimited remote support
- Engineering and escalation
- Infrastructure and network
- Lifecycle management
- Vendor management
Automation
- Employee onboarding
- Employee offboarding
- Workflow automation
- AI-assisted operations
Executive intelligence
ENTERPRISE- Executive dashboards
- Technology roadmaps
- Quarterly business reviews
- Budget planning
Advanced governance
ENTERPRISE- Vulnerability management
- Privileged access
- Web application protection
- AI governance
THE OPERATING MODEL
From reactive IT to intelligent operations.
Traditional IT support runs on a simple loop: something breaks, a ticket is opened, someone fixes it. Sarsha Systems runs on a different model, one designed to need less reactive support in the first place.
TRADITIONAL IT SUPPORT
Something breaks
A ticket is opened
Someone fixes it
Then the loop starts again.
THE SARSHA SYSTEMS MODEL
Always onOptimise feeds back into Monitor
01Monitor
02Detect
03Automate
04Support
05Optimise
1
Monitor
Continuously watch the health, performance and security of your whole environment.
2
Detect
Spot issues, risks and changes early, before they grow into bigger problems.
3
Automate
Resolve routine issues and run repeatable processes automatically wherever possible.
4
Support
Experienced people step in whenever your team needs help or judgment is required.
5
Optimise
Keep improving the environment as your business, risks and technology change.
Automation first.AI enabled.People powered.
Automation and AI work behind the scenes to find issues earlier, respond faster and keep everything consistent. Our engineers bring the expertise, judgment, strategy and personal support that technology alone cannot.
WHAT SARSHA SYSTEMS INCLUDES
One platform. Three teams working as one.
Technology operations
A standardised, professionally managed environment that keeps your organisation productive, connected, secure and running smoothly.
- Microsoft 365 management
- User and identity management
- Endpoint management
- Device configuration and standards
- Cloud services management
- Network management and monitoring
- Microsoft 365 backup
- Technology lifecycle management
IT support and operations
Technology should just work, without your people needing to understand what happens behind it. We run the day-to-day and answer fast when someone needs help.
- Unlimited remote support
- User support and troubleshooting
- Device management
- Microsoft 365 administration
- Vendor coordination
- System monitoring and maintenance
- Patch and update management
- User onboarding and offboarding
- Escalation to experienced engineers
Cybersecurity
Security is built into Sarsha Systems, not sold as a pile of separate products.
- Endpoint protection and response
- Identity security with MFA and Conditional Access
- Email security and impersonation protection
- Web and DNS protection
- Dark web credential monitoring
- 24/7 security monitoring, detection and response
- Security awareness training and phishing simulation
- Microsoft 365 backup and continuity reporting
ENTERPRISE ADDS
- Vulnerability management
- Privileged access management
- Web application protection
- AI governance
Security is not an add-on. It is part of Sarsha Systems.
IT SERVICES
Everyday IT, handled end to end.
Pick a single service or run everything through Sarsha Systems. Either way you get published response times, clear reporting and engineers who document what they change.
Managed IT services
A fully managed, security-first IT function for a predictable monthly fee: support, devices, Microsoft 365, backup and monitoring in one plan.
IT support and help desk
Unlimited remote support by phone, email and chat, with escalation straight to senior engineers when a problem needs more than a quick fix.
Microsoft 365 management
Tenant administration, licensing, Teams and SharePoint governance, secure configuration, backup and a tenant made ready for Copilot.
Managed cloud services
Day-two operations for AWS, Azure and GCP: monitoring, patching, cost guardrails and change control for hybrid and multi-cloud estates.
Network and infrastructure
Firewalls, Wi-Fi, switching, VPN and servers that are monitored, patched and documented, so outages are rare and short.
Cloud, email and server migration
Planned moves to Microsoft 365, Azure, AWS or GCP with rehearsals, rollback plans and cut-overs scheduled around your business.
Device and endpoint management
Laptops, desktops and mobiles enrolled, encrypted, patched and protected, wherever your people work.
Backup and recovery
Backups for Microsoft 365, servers and cloud workloads, with restore tests and continuity reports you can hand to auditors and insurers.
Onboarding and offboarding
New starters get accounts, devices and access on day one; leavers lose access the moment they go. Automated, logged and repeatable.
Co-managed IT
Keep your in-house IT team and add ours behind it: extra engineers, enterprise tooling, after-hours cover and project capacity whenever you need it.
IT procurement and licensing
Hardware, software and cloud licences sourced at the right price, tracked in one place and renewed on time, so you never pay for seats nobody uses.
FREE ASSESSMENT
Find out where you stand in five days.
We review your Microsoft 365, identities, devices, backups and cloud accounts, then hand you a prioritised findings report. No fee, no obligation.
MANAGED CYBERSECURITY
Surround your business with offence and defence.
From the inbox to the cloud, every layer protected, tested and watched around the clock by a security team that acts on what it sees.
Managed detection and response
Round-the-clock monitoring of endpoints, identities, email and cloud, with analysts who investigate, contain and report every real threat.
Penetration testing
Network, web application and cloud testing that answers one question: where could an attacker get in, and how far could they go?
Vulnerability management
Continuous scanning of hardware and software, fixes ranked by real risk, and clear guidance on exactly what to change.
Cloud security
Posture reviews, encryption, logging and least-privilege access across AWS, Azure and GCP, mapped to CIS benchmarks.
Email security
Phishing, malware and executive impersonation stopped before staff see them, backed by training that keeps people alert.
Identity and access management
MFA, Conditional Access and role-based permissions, so only the right people reach the right systems, and a stolen password alone is not enough.
Dark web monitoring
Alerts when staff credentials appear for sale, with forced resets and follow-up checks before anyone can use them.
Security awareness training
Short, regular training and simulated phishing that covers AI-generated scams, with reporting that shows who needs extra help.
Disaster recovery
Secure backups, recovery plans and "what if" exercises that keep downtime short when a cyberattack, outage or disaster hits.
Endpoint detection and response
Every laptop and server watched for ransomware and suspicious behaviour, with threats isolated automatically before they can spread.
Managed SIEM
Logs from your cloud, firewalls, identity and endpoints collected in one place, correlated and reviewed by analysts, with audit-ready retention.
Managed firewall
Next-generation firewalls from Fortinet, Palo Alto and Cisco configured, hardened, patched and monitored, with every rule change documented.
Security architecture review
An independent review of your network, cloud and identity design against best practice, with a clear, prioritised plan to close the gaps.
Incident readiness workshop
A tabletop exercise with your leadership team: walk through a realistic attack, test your response plan and leave with an updated playbook.
DATA PROTECTION
Your data is the target. Your staff logins are the door.
Attackers rarely break in any more. They log in, with a password stolen through phishing or bought on the dark web, then move quietly through email, files and the systems that hold your most sensitive records. Sarsha Systems closes that door and watches it.
Enterprise adds vulnerability scanning to find the holes first, privileged access management so nobody runs as an administrator by default, and an executive risk score so leadership can see security posture every quarter.
If someone stole a staff login today, how far could they get? With Sarsha Systems: not far, and not for long.
HOW SARSHA SYSTEMS CLOSES THE DOOR
- Multifactor authentication and Conditional Access on every account, so a stolen password alone gets nobody in
- Email security that stops phishing and executive impersonation before staff see them
- Dark web monitoring that alerts us when staff credentials appear for sale
- 24/7 threat detection and response, with a security operations team acting on alerts around the clock
- Endpoint protection and response on every device
- Security awareness training and simulated phishing for every employee
- Microsoft 365 backup, so email and files can be recovered after an incident
IT CONSULTING
Strategy you can act on, from people who deliver it.
Senior advisory for leadership teams that need clear decisions on technology, security and AI, without hiring a full-time executive.
AI governance and strategy
An AI framework, acceptable-use policy and adoption roadmap your board can approve, with the technical controls to enforce it.
vCIO
Business-aligned IT strategy: which systems to keep, replace or retire, and how technology spend supports growth.
vCISO
A security leader on call: risk registers, policies, incident plans, insurer questionnaires and board-level reporting.
Roadmaps and budgets
A 12 to 36 month technology roadmap with a budget forecast, so upgrades and renewals are planned, not surprises.
Compliance advisory
Gap assessments and control mapping for SOC 2, ISO 27001, HIPAA and CMMC. See compliance readiness
Engineering advisory
Architecture reviews for AI, cloud and modernisation programmes before you commit budget. See engineering services
Policy and procedure development
Security, acceptable use, access and incident policies written for your business, mapped to your framework and easy for staff to follow.
Business systems
Microsoft Dynamics 365, Salesforce, HubSpot and NetSuite set up, integrated and supported, so sales, finance and operations share one source of truth.
Business intelligence and analytics
Power BI and Tableau dashboards built on clean data, with forecasting and machine learning where it pays back, not where it just looks impressive.
Data engineering and governance
Pipelines, warehouses and lakehouses on Azure, AWS or Snowflake, with quality checks, lineage and access rules your auditors can follow.
SAFE AI ADOPTION
Your staff are already using AI. Make sure it is safe.
Most organisations have not formally adopted AI, yet their employees are pasting documents, customer lists and financial data into consumer AI tools nobody approved. Sarsha Systems gives you a way to say yes to AI without losing control of your data.
AI should be something your organisation decides to use, not something it discovers it has been using.
Included in every Sarsha Systems plan
- An AI acceptable-use policy tailored to your organisation and rolled out to staff
- Blocking of high-risk consumer AI tools at the network and browser level
- Data loss prevention and sensitivity labels in Microsoft 365, so sensitive files cannot leave unnoticed
- Security awareness training that covers AI-generated phishing and safe AI use
- A Microsoft 365 tenant prepared for Copilot: clean permissions, protected data, managed identities
Enterprise adds ENTERPRISE
- AI governance for Microsoft 365 and Copilot: visibility into what AI can see, oversharing detection and usage reporting
- Custom web and AI-tool usage policy by department, with per-user reporting for leadership
CHOOSE YOUR PLAN
The Sarsha Systems plan that fits your organisation.
Sarsha Systems Professional
A complete, security-first technology platform for organisations that want one accountable partner.
Unlimited remote IT support, Microsoft 365 management, endpoint management and patching, 24/7 security monitoring with managed detection and response, endpoint and email protection, identity security with MFA and Conditional Access, web and DNS protection, dark web monitoring, Microsoft 365 backup with continuity reporting, security awareness training and automated onboarding and offboarding.
Best for: organisations that depend on Microsoft 365, need integrated cybersecurity and want to stop coordinating several IT and security vendors.
MOST COMPLETE
Sarsha Systems Enterprise
Everything in Professional, plus the governance, visibility and advanced controls that leadership, auditors and insurers ask about.
Enterprise adds quarterly business reviews, a technology roadmap and budget forecast, an executive dashboard with security risk scoring, vulnerability scanning and management, privileged access management, web application protection, AI governance and a custom web and AI-tool usage policy with per-user reporting.
Best for: organisations whose leadership or board expects technology reporting, that must show evidence for cyber insurance or compliance, or that run more complex infrastructure.
| What's included | Professional | Enterprise |
|---|---|---|
| INCLUDED IN BOTH PLANS | ||
| Unlimited remote IT support | ||
| Microsoft 365 management and backup | ||
| Endpoint management, patching and protection | ||
| Identity security: MFA and Conditional Access | ||
| Email security and impersonation protection | ||
| Web and DNS protection | ||
| Dark web credential monitoring | ||
| 24/7 security monitoring, detection and response | ||
| Security awareness training | ||
| Business continuity reporting | ||
| Automated onboarding and offboarding | ||
| AI acceptable-use policy and consumer AI blocking | ||
| ENTERPRISE ADDS | ||
| Quarterly business reviews | · | |
| Technology roadmap and budget forecasting | · | |
| Executive dashboard and risk scoring | · | |
| Vulnerability management | · | |
| Privileged access management | · | |
| Web application protection | · | |
| AI governance for Microsoft 365 and Copilot | · | |
| Custom web and AI-tool policy with per-user reporting | · | |
Not sure which plan is right for you? Schedule a consultation and we will walk through it together.
ENGINEERING SERVICES
Nine service lines. One delivery team.
From the first model in production to the 3 a.m. incident, the same engineers design, secure and run your platform. Every engagement names its scope, its deliverable and the outcome it changes.
Build.
One stack, not four projects.AI, data, product and modernisation work designed together from the first commit, so what you pilot is what you ship.
Applied AI and data platforms
Retrieval systems, agent workflows and evaluation harnesses, plus the data pipelines they depend on.
- RAG and agentic workflows in production
- Evaluation, guardrails and red-teaming
- Lakehouse and streaming pipelines
YOU HOLDA production AI service with measured accuracy and a runbook.
Digital product engineering
Full lifecycle software delivery, from architecture and design through release and iteration.
- Architecture, UX and API design
- Web, mobile and backend services
- CI/CD from day one
YOU HOLDA shipped product, its source and the pipeline that builds it.
Legacy modernisation
Migration and re-architecture of systems that still run the business but no longer fit it.
- Strangler-pattern migrations
- Mainframe and monolith decomposition
- Data migration with zero-loss checks
YOU HOLDA retired legacy system and a platform your team can change.
Secure.
Security as a property, not a phase.Controls, tests and evidence built into the pipeline, so every release ships already reviewed and audit-ready.
Security and DevSecOps
Posture reviews, pipeline hardening, threat modelling, cloud posture management and vCISO advisory.
- Cloud and Kubernetes posture reviews
- SAST, DAST and supply-chain controls
- Threat modelling and vCISO advisory
YOU HOLDA prioritised findings report in five days, then the fixes.
Compliance readiness
SOC 2 Type II, ISO 27001, HIPAA and CMMC control mapping with an auditor-ready evidence pack.
- Gap assessment and control mapping
- Evidence collection automated in CI
- Internal dry-run audits
YOU HOLDAn evidence pack your auditor can walk through without surprises.
Quality engineering
Test strategy, automation frameworks and release gating that finds problems before your users do.
- Automation frameworks and test data
- Performance and resilience testing
- Release gates wired into CI/CD
YOU HOLDA test suite that runs on every commit and a clear go or no-go.
Scale.
We keep running what we build.Cloud platforms, automation and round-the-clock operations with published response times and a named lead engineer.
Cloud engineering
Landing zones, Kubernetes platforms, infrastructure as code and FinOps across AWS, Azure and GCP.
- Landing zones and account structure
- Kubernetes and platform engineering
- FinOps and cost guardrails
YOU HOLDInfrastructure defined in code, with a monthly cost you can predict.
Automation and digital operations
Process automation, agentic workflows and the operational reporting that proves they work.
- Workflow and ticket automation
- AI agents with human sign-off
- Dashboards that show hours saved
YOU HOLDAutomated workflows and the numbers that justify them.
Managed detection and operations
24/7 monitoring, alert triage, patching and incident response with a named lead engineer.
- Round-the-clock monitoring and triage
- Patching and vulnerability management
- Incident response with post-mortems
YOU HOLDPublished response times and one engineer who knows your estate.
HOW WE WORK
From first call to running in production.
Four stages, each with a named output. You always know what is next and what you will be holding.
01
Discover
A short assessment of your estate, risks and goals.
OUTPUT: FINDINGS REPORT02
Design
Architecture, controls and a delivery plan with a fixed scope.
OUTPUT: SIGNED PLAN03
Deliver
Engineers build in short, demo-able increments.
OUTPUT: WORKING SOFTWARE04
Run
We operate, monitor and improve it, or hand over cleanly.
OUTPUT: RUNBOOKFIXED SCOPE
Assessment
A defined review with a report and a prioritised roadmap at the end.
MILESTONE-BASED
Project
A build or migration with agreed deliverables and acceptance criteria.
MONTHLY
Managed service
Sarsha Systems or managed operations, with published response times and monthly reporting.
INDUSTRIES
Regulated industries, mostly.
The places where an outage becomes a filing and a breach becomes a headline.
RESOURCES
Stay ahead with practical guidance.
Short master guides written by the engineers who do the work. Ask for any guide and we will send it to your inbox.
Cloud security master guide
Identity, logging, encryption and posture checks for AWS, Azure and GCP.
Safe AI adoption guide
Acceptable-use policy, data controls and staff training for AI at work.
Disaster recovery guide
How to plan, test and prove recovery before you need it.
Vulnerability management guide
Find, rank, fix and prove it, with a cadence your team can keep.
Insights and results
What changed, in numbers: CIS coverage, remediation time and audit outcomes.
Frequently asked questions
Straight answers on managed IT, security and how Sarsha Systems works.
FAQS
Managed IT and security: your questions answered.
What is Sarsha Systems?
Sarsha Systems is our managed IT and cybersecurity platform. It combines IT support, Microsoft 365 management, device management, backup, 24/7 security monitoring and safe AI controls in one service, run by one accountable team with a named lead engineer.
How is this different from a traditional IT provider?
Traditional support waits for something to break. Sarsha Systems monitors, detects and automates first, so fewer problems reach your people, and security is built in rather than sold as separate products from separate vendors.
Can we keep the tools and licences we already have?
Yes. We can run on our proven stack or work with the security, backup and cloud tooling you already pay for, so existing investments are protected.
How do I choose a managed cybersecurity provider?
- Assess your needs: MFA, endpoint protection, email security and backup should be in place for every business.
- Check expertise: look for engineers with real delivery experience and clear evidence of results.
- Check fit: make sure they can work with your existing systems and start with a gap assessment.
- Check response: ask for published response times and 24/7 coverage.
Do you help with SOC 2, ISO 27001, HIPAA or CMMC?
Yes. We map controls to the framework you need, automate evidence collection and run internal dry-run audits, so your auditor finds an evidence pack instead of surprises.
How do you secure legacy systems that cannot be patched?
We use layered controls: isolating the system on the network, tightly controlling user and vendor access, monitoring for unusual activity and keeping tested backups, then build a modernisation roadmap based on risk and business need.
How does onboarding work, and how long does it take?
It starts with a free assessment and a findings report in five days. We then agree the plan, deploy our agents and controls in stages, and document everything as we go, so there is no big-bang switchover.
Do you only work with companies in Texas?
No. Sarsha is headquartered in Dallas, Texas and supports organisations across the US and worldwide, with remote support and round-the-clock monitoring.